Appointments & Business Hours

Contact JIB Medical at (718) 591-2014 to make, change or cancel appointments. 
• If you need to cancel or reschedule your appointment, please notify us at least 48 hours in advance

Hours

 Monday through Wednesday: 7:30 AM to 7:00 PM (not all services are available at all hours or every day). 
 Thursday and Friday: 7:30 AM to 6:00 PM (not all services are available at all hours or every day). 

 Saturday: 8:00 AM to 2:30 PM (not all services are available at all hours or every Saturday). Last physical exam scheduled no later than 1:00 PM, other visits no later than 1:30 PM. 

After hours

• If urgent: Consider if an Urgent Care Center would be adequate visit online  MagnaCare's Urgent Care Center Information Reference 
• If necessary, call 911 or go directly to the nearest emergency room. 
• If not urgent, please call back during normal business hours (718) 591-2014. 
• MagnaCare Advocacy Services is a valuable service the PHBP provides participants. It is available Monday through Friday at (866) 624-6260 and provides telephone assistance for a wide variety of problems, including advising on acute difficulties.

Location

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Frequently Asked Questions

How can I obtain copies of my medical records?

You must complete a HIPAA Request for Access Form in order to receive copies of your medical records. This form can be obtained through JIB Medical’s clerical office.  Some documents can be downloaded from the patient portal.

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