Appointments & Business Hours

Contact JIB Medical at (718) 591-2014 to make, change or cancel appointments. 
• If you need to cancel or reschedule your appointment, please notify us at least 48 hours in advance

Hours

 Monday through Wednesday: 7:30 AM to 7:00 PM (not all services are available at all hours or every day). 
 Thursday and Friday: 7:30 AM to 6:00 PM (not all services are available at all hours or every day). 

 Saturday: 8:00 AM to 2:30 PM (not all services are available at all hours or every Saturday). Last physical exam scheduled no later than 1:00 PM, other visits no later than 1:30 PM. 

After hours

• If urgent: Consider if an Urgent Care Center would be adequate visit online  MagnaCare's Urgent Care Center Information Reference 
• If necessary, call 911 or go directly to the nearest emergency room. 
• If not urgent, please call back during normal business hours (718) 591-2014. 
• MagnaCare Advocacy Services is a valuable service the PHBP provides participants. It is available Monday through Friday at (866) 624-6260 and provides telephone assistance for a wide variety of problems, including advising on acute difficulties.

Location

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Frequently Asked Questions

What is the optical/vision benefit and what does it cover?

The vision benefit entitles you, your legal spouse and eligible children to an eye examination once each year by an optometrist or an ophthalmologist and, if prescribed, one pair of eyeglasses each year. You may receive vision care services in the following ways:

  • Optical services (optometrist for examination and optician for eyeglasses) at JIB Medical, P.C.

Located in the Electchester Shopping Center 

  • To schedule an optical appointment, contact JIB Medical P.C. at (718) 591-2014 from Monday-Friday, 8:00 A.M. to 5:45 P.M. and Saturday from 8:00 A.M. to 2:30 P.M. Appointments should be made approximately 2 weeks in advance.
  • You may also use a provider who belongs to the Vision Screening Optical Group. These providers offer optometric eye care to participants, their legal spouses and eligible children living in New York, New Jersey and Florida. Their service includes one eye examination by an optometrist and, if prescribed, a pair of eyeglasses (mono-focal or bi-focal) and a selection of frames once a year. If you use this method and you buy supplies or services for which you are not eligible or covered, you will be responsible to pay these charges, but you will receive a 20% discount. To use a Vision Screening provider, please contact the Fund Office at (718) 591-1100 to request an optical voucher. OR
  • You may also use a panel optical provider located in New Jersey. Their service includes one eye examination by an optometrist and, if prescribed, a pair of eyeglasses (mono-focal or bi-focal) and a selection of frames once a year. If you obtain the benefit in this way there will be no charge to you. You do not have to file a claim form. Please contact the Fund Office at (718) 591-1100 to request an optical voucher for a New Jersey panel provider. OR
  • You may have an eye examination by any other optometrist or ophthalmologist, licensed and practicing in the United States or its possessions. You may purchase eyeglasses, if necessary, from any licensed facility operating in the United States or its possessions. If you use this method, you must file a claim form with the Fund Office. The Plan will reimburse you or your optical provider according to the Plan’s fee schedule.

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